Refund Policy
Refund and cancellation terms for document preparation and administrative support services.
Last updated: June 2025Service-Based Work
Misty Andrus Remote Assistant provides time-based document preparation and administrative support services. Because services involve time, effort, and expertise, refund requests are reviewed on a case-by-case basis.
All refund considerations are based on the status of the work at the time of the request.
Cancellations
If a client wishes to cancel a service request before any work has begun, a refund may be considered. Cancellation requests should be submitted as soon as possible by contacting Misty Andrus Remote Assistant directly by phone or email.
If work has already begun at the time of the cancellation request, a partial refund may be considered based on the amount of work completed.
Non-Refundable Completed Work
Once a document or service has been completed and delivered to the client, a full refund is generally not available. This policy reflects the time-based nature of document preparation and administrative support work.
If the completed work does not match the original instructions provided, a revision will be offered as the primary resolution.
Revisions
Before requesting a refund for completed work, clients are encouraged to request a revision. Revisions are offered to correct work that does not match the original instructions provided by the client.
Revisions are not provided for changes to the original scope of work after completion. Scope changes may be treated as a new service request.
Refund Requests
To submit a refund request, please contact Misty Andrus Remote Assistant directly:
Please include your name, the service requested, the date of the request, and the reason for the refund request. All refund requests will be reviewed and responded to in a timely manner.
- Phone: +1 417-233-6188
- Email: info@mistyandrusassistant.online
Contact Information
If you have questions about this Refund Policy, please contact us:
Business Name: Misty Andrus Remote Assistant
Owner: Misty D Andrus
Address: 685 N State St, SPC 37, Hemet, CA 92543
Phone: +1 417-233-6188
Email: info@mistyandrusassistant.online
Questions? Contact Misty Andrus Remote Assistant at info@mistyandrusassistant.online or call +1 417-233-6188